Dispatch Manager
Job Description
Job
Summary:
The Dispatch Manager ensures complete customer
satisfaction and delivery of excellence consistent with PROEM standards and
policies in all areas of service. Create
a professional, efficient Operations Team and positive work environment.
Responsibilities:
·
Ensure that routing, assignment of crew labor and time on job
allotted does not exceed monthly budged allocation.
·
Anticipate future business and inventory needs based on
reservations in POR in order to maintain a 40-hour week for all Delivery &
Dispatch Associates.
·
Interface with Account Executives, Project Managers and Management
Team to collect all information (maps, schedules, delivery instructions, etc.)
necessary for successful delivery of contracts AND ensure that information gets
to Routing Supervisor, Drivers and crews.
·
Work with warehouse and crew associates to ensure all orders are
filled accurately and with clean, functional equipment and ensure on-time delivery and pickup.
·
Over-see sub rentals deliveries and returns as well as will call
orders.
·
Manage the Dispatch and Delivery team to include the day Dispatch,
Supply Cage, Day Loaders and Night Loading Crew.
·
Work with Account Executives on weekly recap meetings.
·
Ensuring contracts are accurately accounted for and information
flows to our TOC boards.
·
Maximize use of all PROEM resources to achieve objectives listed
above.
·
Serve as shop runner as needed
·
Create and review Incident Reports related to Field
Injuries
·
Actively record and manages KPI’s (2nd trips, on-time
deliveries, attendance)
Requirements:
·
Prior dispatch
experience required
·
Strong
interpersonal and leadership skills required
·
Strong focus
on accountability and logistics required
·
Previous
dispatch and inventory control experience required
·
Excellent customer service and ability to communicate with all
levels of the organization required
·
Spanish
bilingual communication skills a plus
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Loading . . .Posted: 5/22/2023
Job Reference #: PDX_PE_46EBC0FE-688B-450A-AF79-71CC95BBA721_21946749