Job Description


This position is responsible for implementing policies and procedures for the satisfaction and safety of Guests while providing a superior guest experience. Verifying credentials for access control to restricted areas and assisting guests in a professional and courteous manner. Depending upon your availability and the events scheduled, this position is Part-time and Seasonal and is primarily for events in the Phoenix Metro Area. 


  • Assist Guests with entry into the event: may collect and/or scan tickets, verify wristbands and badges, or direct Guests coming in and out of the event.
  • Welcome Guests to events and provide th
  • em with helpful information or directions that will enhance their experience.
  • Ensure Guest satisfaction and safety by preventing prohibited items from entering the event and enforcing event policies.
  • Control and monitor access to VIP and restricted areas.
  • Respond quickly to potential crowd control issues, investigate incidents, and complete incident reports on a timely basis.
  • Report actual/suspected violations of event policies, procedures, rules or regulations to Command or designated Supervisor.
  • Learn and adhere to the policies, procedures and regulations of different venues, facilities, and events.


  • Excellent customer service skills.
  • Ability to work nights, weekends, and holidays.
  • Ability to collaborate effectively with others to produce results.
  • Ability to communicate effectively with others both verbally and in writing.
  • Ability to walk and climb stairs for extended periods of time.
  • Ability to comprehend numerous policies, procedures, and concepts and to respond using good judgment and discretion based on general and client-specific policies.
  • Ability to maintain accurate records and complete incident reports.
  • Ability to react appropriately in emergency situations.
  • Ability to work outside in extreme weather conditions.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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