Operations

Training & Development Manager

1450 E. Grant Street, PHOENIX AZ 85034, United States

 The Training & Development Manager coordinates employee’s training, including, compliance, new hire orientations and on boarding,


SUMMARY OF ESSENTIAL JOB FUNCTIONS:

· Work with Operations, Event Resources and Administration Managers to schedule training classes, new employee orientations and on boarding classes as needed.

· Onboard and train new employees to effectively and successfully perform their job.

Develop engaging courses to support independent and sustainable learning.

· Communicate ongoing transformation efforts and updates to organization in order to instill accountability and support.

·  Build rapport and trust across organization to positively influence the change acceptance process.

· Develop and implement new training programs which offer solutions to business and operational challenges.

· Continuously evaluate all training materials to ensure they are up to date and utilized effectively. ​

· Develop and implement system to report training attendance and grades.

·  Deliver all training content which supports the organization’s functional and organizational objectives.

· Ensure a full understanding of the company’s policies, procedures, and safety initiatives in order to support the organization’s training program.

· Assist and contribute in company safety initiatives.


JOB QUALIFICATIONS AND SKILLS

· Minimum 3 years of experience as a trainer.

· Certification or education in training/presentation skills and training material creation.

· Ability to actively engage a group of people for extended periods of time.

· Ability to transfer knowledge successfully and provide clear direction and explanations.

· Ability to maintain composure and professionalism in a fast paced environment.

· Ability to attend continuing education and training, and attend regularly scheduled meetings.

·  Must have the interpersonal skills necessary to communicate effectively with all members of the organization.

· Must have excellent customer service skills and possess the ability to perform each essential duty with strong attention to

detail.

· Must be proficient in MS Word, Excel, and PowerPoint.

· Bilingual Spanish verbal and written communication is a plus.

 


ADDITIONAL COMPANY INFORMATION


This is a full-time position with a benefits package including medical, dental, vision, PTO, paid holidays and 401(k).

Employee safety training and continuing education based on regulations, trends,

new processes and recommendations

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